295bet Privacy Policy — Your Information Is Completely Secure

01 Introduction

Welcome to the 295bet platform. We know your privacy matters to you — and it matters to us too. This Privacy Policy clearly explains how 295bet handles your personal information.

This policy applies to all 295bet services — including the website, mobile app, and customer support. By using 295bet, you are considered to have agreed to this Privacy Policy.

02 What Information We Collect

295bet collects various types of information from you, which can be grouped into three categories:

We never collect your mobile banking PIN, bank password, or full account password. If anyone requests such information in the name of 295bet, it is fraud — report it to our support team immediately.

03 How Your Information Is Used

295bet uses the information it collects for the following purposes:

• Account Management: For registration, login, identity verification, and account security.
• Payment Processing: To process deposits and ensure timely withdrawals.
• Customer Support: To provide fast and accurate responses to your questions and issues.
• Fraud Prevention: To detect suspicious activity and keep the platform secure.
• Bonuses & Promotions: To send you relevant offers based on your preferences (with your consent).
• Legal Obligations: To meet regulatory requirements and comply with Anti-Money Laundering (AML) rules.
• Service Improvement: To analyze data and improve your gaming experience.

04 Data Sharing

295bet does not share your personal information with third parties, except in the following limited circumstances:

• Payment Providers: Solely to process transactions with mobile banking services such as Mobile Banking, Nagad, Rocket, and others.
• Legal Authorities: When required to disclose information under a court order or government directive.
• Licensing Authority: For regulatory audits required to maintain our gaming license.
• Technology Partners: Cloud hosting or security software providers, bound by strict confidentiality agreements.

In each of the above cases, only the minimum necessary information is shared. 295bet ensures that these partners uphold equivalent privacy standards.

05 Cookie Policy

295bet uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser.

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your language preference and settings.
• Analytics Cookies: To collect anonymized statistics for understanding platform usage.

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the platform to stop working.

06 Data Protection

295bet follows the highest industry standards to protect your information:

• All data transmissions TLS 1.3 / SSL 256-Bit Encryption secured by.
• Sensitive data stored in the database Encrypted with AES-256 Retained.
• Regular third-party Penetration Testing Security audits are also conducted regularly.
• To access the system Multi-Factor Authentication (MFA) Mandatory.
• 24/7 Real-Time Fraud Detection System remains active.

07 Data Retention Period

295bet retains your information only for as long as necessary — no longer:

• Data for active accounts is kept until the account is closed.
• Even after account closure, certain information may be retained for a maximum of 5 Years may be retained.
• Transaction records are retained for a set period in accordance with financial regulatory requirements.
• Once the retention period expires, data is permanently and securely deleted.

08 Your Rights

As a registered user of 295bet, you have the following rights:

To exercise these rights, contact our support team. We typically respond within 30 business days.

09 Minor's Information

295bet strictly does not collect information from anyone under the age of 18. If it is found that a minor has created an account, that account will be immediately closed and all associated data will be permanently deleted.

If parents suspect their child is using 295bet, please contact our support team immediately.

10 Policy Changes

295bet may update this Privacy Policy from time to time. For significant changes:

• You will be notified via your registered email or platform notifications.
• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, users will be notified at least 14 days before they take effect.

Continued use of 295bet after any update will be considered acceptance of the revised policy.

11 Contact

Contact us for any privacy-related questions, complaints, or requests:

Our Data Protection Officer (DPO) oversees all privacy matters and will handle your requests promptly.